itWORKS! - Managed Technology Services for Cape Cod and the Islands

How itWORKS! for YOU

If you're reading this, you're probably looking for help with your company's IT Services and network security. You’ve come to the right place.

Since 1997 we've provided unique technical expertise for our satisfied clients. We're proud of our track record and how we've grown into the largest IT services company on the Cape and Islands. Now our managed IT services are available across New England.

We are passionate about getting rid of the frustration that people just assume is the requirement for using technology. We want to turn your IT Systems into a source of enjoyment and productivity for you and your staff. If that sounds like a lot of network nirvana, talk to us. Better yet, talk to our clients!

We provide remote monitoring and support to meet our clients' IT needs 24/7/365. We take full responsibility for the overall health of your infrastructure, computer network and security.

We have invested in a state-of-the-art monitoring and remote remediation system. As a result, we now have the very best remote monitoring tools available. Every day we perform hundreds of operations in the background to:

  • Keep your network up and running
  • Maintain network security
  • Protect your systems from hackers and viruses
  • Avoid catastrophic failure
  • Ensure your disaster recovery plan works
  • Safeguard all your data

If you are looking for an IT Services partner that is truly a partner, look no further.

At itWORKS!, our goal is to be your technology advisor and give you the very best support. Believe it or not, one of our primary goals is to keep costs DOWN. We know how to design systems to fit BOTH your current and future technology needs. We will be your advocate to the cruel world of technology vendors so your employees don’t get frustrated and waste hours of their time (and your money) being put on hold or transferred to some undisclosed location half way across the world.

Here are some of the distinctive programs and services we offer our clients as part of our Managed IT Services Plan:

  • 24/7 on Call
  • Best-in-Class Remote Help Desk
  • "Your Wish is our Command" — Capability Development
  • Vendor and 3rd Party Software Management
    • We represent your interests to all the IT vendors — from the big guys like Microsoft to the local place where you purchased that printer. Comcast, Blackberry, Adobe, Intuit (QuickBooks), Sage, just to name a few.
  • Customized Technology Acceptable Use Policy
    • We help you develop a corporate policy that will minimize inappropriate internet and system use by employees.
    • This policy, when signed by your employees, gives you recourse should staff not comply with its guidelines (i.e. inappropriate activity during business hours such as using Facebook, MySpace etc.)
  • 3D (Discovery, Design and Deployment of new technology)
  • "SAVE IT" Password Security Program
  • Implementation of the 10 Immutable Laws of Network Security
  • itWORKS! "At Your Office" Onsite Learning Series: Each month we offer classes on a range of topics, from the use of Outlook, to why network security is important. We offer an informal, voluntary class to answer any questions about the topic being covered.

If the above sounds attractive, itWORKS! is the company for you.

We are really serious about delivering exceptional customer service. We put every aspect of our plan in writing (without any “techno-babble”) so you can feel comfortable with our unconditional guarantee.

And that’s how we work at itWORKS!